Hoping that someone can help me! I've sent emails but have had no response.
I am having an issue with both the website and the app. On Sunday evening I received an alert on my phone to say there was a new video, clicked on this and got into the new full body box flow and watched a little of it (looked amazing by the way!). I was hoping to do it on Monday morning but then when I went to both the website and the app, there was absolutely no sign of it. Even for Monday’s weekly schedule I only have one video showing- the tower one. It is not even showing in the continue watching tab. I have not had a new video show now for quite a few weeks, the last one was the 35 minute power flow. I cannot understand what is going wrong for me. I have deleted my cache several times. logged out, logged in etc. I have deleted the app and installed it again but nothing changes. Please can someone help me!!!

I've still had no reply to emails or this post. It's so disappointing. Can anyone else out there tell me iff they have seen any new videos or can still see the full body box flow that was released on Sunday?
How is it possible that there is no customer service?

I had the same experience...it's up now. Super frustrating CS experience.

Hi Elizabeth! Thank you for your reply! Yes, I see it is up again now! You're right, super frustrating and disappointing that there's just no CS, I've still had no reply to my emails. I'm still unclear as to whether I'm missing any other new videos. Such a pity when the content is so good. Thanks again for taking the time to reply!